JUMPINGWITHUS LLC β€’ HELPFUL RESOURCES

Frequently Asked Questions

Answers about rentals, delivery, setup, safety, payments, weather, and planning your event.

Children enjoying a colorful bounce house at a family event
Frequently Asked QuestionsHelpful information for a safer, easier, more exciting event.
Photo: A Positive Step of Monroe County
What age groups are your rentals suitable for?

We offer attractions for toddlers, children, teens, and adults. Tell us the guest ages and event size so we can help you choose.

How far ahead should I book?

Book two to three weeks ahead when possible, especially during spring and summer. Last-minute orders depend on inventory and delivery availability.

What is included?

Rental orders include delivery, professional setup, a safety check, and pickup. Inflatable rentals normally include the blower and approved anchors or weights.

Are you insured?

Yes. Jumpingwithus LLC is insured, and a certificate of insurance is available for venues that require one.

What happens during bad weather?

Unsafe rain, lightning, storms, wind, or temperatures may require a delay, cancellation, or rescheduling. See our Weather Policy.

What setup surfaces are accepted?

Grass, concrete, asphalt, and indoor surfaces are available choices. We cannot set up on rocks or gravel.

How long is a rental?

Many timed rentals use a four-hour base period. Longer and all-day prices depend on the item’s schedule profile.

What utilities do I provide?

Each powered item normally needs a separate electrical circuit within 100 feet. Water attractions require a working water supply and customer-provided hose.

Is adult supervision required?

Yes. A responsible adult must supervise rented equipment whenever it is available for use.

How do I cancel or reschedule?

Call 706-318-7289 or 706-436-9757 as soon as plans change. Your rental agreement and Cancellation Policy control the order terms.

Need more help?

Let’s make your event amazing!

Call 706-318-7289 or 706-436-9757

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