Privacy Policy

About This Policy

This policy applies to the Jumpingwithus LLC website and the information you provide through booking, coupon, Birthday Club, customer-feedback, contact and employment-application forms. It does not control independent websites that we may link to.

Information We Collect

Depending on how you use our services, we may collect:

• Name, email address, telephone number and mailing or event address.
• Event date, location, setup surface, rental selections, notes and booking history.
• Birthday Club information that you voluntarily submit.
• Feedback, coupon requests, job applications and other messages you send us.
• Transaction status and payment-related records. We do not ask you to place full card numbers in ordinary contact forms.
• Basic technical information automatically created by our hosting and security providers, such as IP address, browser type, timestamps and error logs.

How We Use Information

We use information to:

• Provide quotes, confirm reservations, deliver and set up equipment, process payments and support your order.
• Communicate about schedules, contracts, weather, safety, balances and service changes.
• Remember preferences, manage your customer account and improve our website and operations.
• Send party ideas, product news or promotional offers when you have requested or agreed to receive them.
• Review employment applications and respond to customer questions.
• Prevent fraud, protect our services and comply with legal or insurance obligations.

Information Sharing & Mobile Information

Jumpingwithus LLC does not sell personal information. We do not share or disclose mobile information—including phone numbers—with third parties or affiliates for their own marketing or promotional purposes.

We may share the minimum information needed with service providers that help operate our business, such as website hosting, payment processing, email or text delivery, accounting, scheduling and fraud prevention. These providers receive information only for the services they perform. We may also disclose information when required by law, to protect safety or legal rights, or as part of a business transfer.

Email, Text & Postal Communications

If you provide an email address or mobile number, we may use it for order-related messages. Promotional messages are sent only when you expressly consent. If you provide a postal address or telephone number during an order, we primarily use it for that order, delivery, customer support and related service notices.

SMS Messaging Program

When you check an SMS consent box and submit a form, you agree to receive recurring promotional and transactional text messages from Jumpingwithus LLC at the mobile number you provided. Messages may be sent using automated technology. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.

We do not sell, rent, or share mobile information, including phone numbers and SMS consent records, with third parties or affiliates for their marketing or promotional purposes. Mobile opt-in information is not shared except with service providers that support message delivery.

For complete program terms, see our SMS Terms & Conditions.

Payments & Security

When online card payment is available, payment information is transmitted using encrypted connections and handled by a payment-service provider. Jumpingwithus LLC does not intentionally store full card numbers or card security codes in this website’s application database.

We use reasonable administrative, technical and physical safeguards designed to protect personal information. However, no company can guarantee that every transmission or storage system is 100% secure. Never send full card numbers, security codes, Social Security numbers or driver’s-license numbers by ordinary email, fax, contact form or postal mail.

Cookies & Website Technology

We may use essential cookies or similar technology to remember shopping-cart selections, session information, preferences and security settings. Your browser may allow you to block cookies, but some booking and cart features may not work correctly without them.

Data Retention

We retain information for as long as reasonably needed to provide services, maintain booking and financial records, resolve disputes, meet legal or insurance requirements and protect our business. Retention periods may differ by record type.

Your Choices

You may ask to review, correct or delete personal information that we control, subject to records we must retain for legal, safety, accounting or contractual reasons. You may also update communication preferences or unsubscribe from promotional messages.

Children’s Information

Our rental services are arranged by adults. Birthday Club information about children should be submitted only by a parent or legal guardian. We do not knowingly request payment information directly from children.

Policy Updates

We may update this policy when our services, technology or legal obligations change. The date at the top shows the latest revision. Material changes will be posted on this page.

Contact Jumpingwithus LLC

Consumers may report suspected fraud or deceptive business practices through the Federal Trade Commission at ReportFraud.ftc.gov or 1-877-FTC-HELP (382-4357).